At Comfybird, we strive to make your shopping experience secure, simple, and smooth. This Payment Policy outlines how payments are processed when you shop for our premium bird-related products through our official website.
1. Accepted Payment Method
Comfybird The following payment methods are possible:
- PayPal: Secure and convenient online payment platform.
2. Currency & Charges
All prices displayed on Comfybird are in USD (United States Dollar).
There are no hidden fees. The amount you see at checkout is the amount you pay. and there are no additional taxes or restocking charges.
3. Payment Timing
- Payments must be completed at the time of purchase.
- Your order will not be processed or shipped until payment has been successfully received.
- Once the payment is confirmed, we begin processing your order within 1–3 business days.
4. Payment Security
We take data security seriously. All transactions are protected by SSL encryption and processed through PayPal's secure platform.
Your privacy is our priority. Comfybird does not store any sensitive payment information.
5. Failed or Declined Payments
If your payment fails or is declined:
- You will receive a notification at checkout.
- Please verify your PayPal account or use a different payment method linked to PayPal.
- For assistance, feel free to reach out to us at service@comfybird.com.
6. Order Confirmation
Once your payment is successfully completed:
- You will receive an order confirmation email with details of your purchase.
- If you do not receive this email within a few minutes, please check your spam folder or contact our support team.
7. Refunds & Payment Reversals
If a return is approved (for both defective and non-defective items), the refund will be issued to your original PayPal account within 5 business days of receiving the returned item.
- Refund Method: To the same PayPal account used for purchase.
- Refund Timeframe: 5 business days after we confirm the returned item’s condition.
- Return Window: 30 days from the date of delivery.
8. Questions or Concerns
If you have any questions regarding payments or transactions on our website, feel free to contact us:
Email: service@comfybird.com
Phone: +86 19979723357
Office Address:
Room 202, 35 Dongcheng Street, Xintang Town, Zengcheng District, Guangzhou City, Guangdong Province, 511340, China
Stay Secure. Shop with Confidence.
Thank you for choosing Comfybird as your destination for unique metal wall art. We’re committed to providing you with a secure and trustworthy payment experience every time you shop with us.